prebaci na bosanski

 residential users

Saturday, 19.05.2012. | 06:22

Services: webmail | Directory | Usage | Change password
Interactive: FreeZone | games | radio

IP Telephony
What is IP Telephony

Epn IPTel
Pricelist
Contract
General Terms of Use of the IPTel

1024
Pricelist
Contract
General Terms of Use of the 1024

 

EPN IPTel
User contracts
Residential and business users	set up fee	BAM 40,00
2nd line discount	set-up fee	50%
3 or more lines	depends on technical solution	depends on technical solution
Change of number on user demand	per change	BAM 10,00
Port relocation	depending on technical conditions	Free of charge
Change of user package	per case	Free of charge
Sending collection letter, charging and execution procedure	per case	BAM 1,50
Temporary lockout
Upon user demand, up to 3 months	per case	BAM 6,00
Due to debts unpaid in statutory term	per case	BAM 6,00
Penalty foreseen in contract in cases when equipment is not given back, not complete or damaged when returned back	per case	BAM 200,00
Maintenance of user account
Residential and business users	monthly, prepaid	BAM 1,00
Note: a) Maintenance of user account is fee charged monthly for the availability for users’ requests, maintenance and managing of service providing system. When contract with user is signed, maintenance of user account is charged from the day of account activation. b) When user account is frozen, user is charged for maintenance of the account and rental of equipment.

ADDITIONAL SERVICES
Additional services
Abbreviated dialing	monthly	BAM 0,95
Call diversion	monthly	BAM 0,95
Call on hold	monthly	BAM 0,95
Caller number identification (A - number)	monthly	BAM 0,95
Calling number identification	monthly	BAM 0,95
Banning calling number identification	monthly	BAM 1,50
Banning caller number identification	monthly	BAM 3,50
Outgoing call barring for national traffic	monthly	BAM 2,50
Outgoing call barring for international traffic	monthly	BAM 2,50
Banning revealing information about subscribers	annually	BAM 4,00
Detailed phone calls report
Regular e-mail reports or retrospective, upon request	monthly	Free of charge
Regular postal reports or retrospective, upon request	monthly	Free of charge
Phone calls report on CD, upon request per request	per case	BAM 1,50
VPN
VPNVPN – Service enabling phone calls between members of one user group within europroNET network.	Monthly, prepaid	BAM 13,00
IVR (Interactive Voice Response)	monthly	BAM 3,50
Subscription for VMS (Voice message service)
1 telephone number	Monthly per number	BAM 1,00
Up to 5 telephone numbers	Monthly per number	BAM n*0,80
Up to 10 telephone numbers	Monthly per number	BAM n*0,70
Over 10 telephone numbers	Monthly per number BAM n*0,40
Note: As a part of VMS service, user gets web access through which it is possible to manage voice mailbox: sending, receiving and forwarding of voice messages, as well as defining ways of alerting on received message.

Traffic inside BiH
Calls inside and between network groups	Peak	Off Peak
Calls within the EPN network (calls to 033/941-XXX)	0,0150	0,0150
Calls within the network groups 033 BH Telecom	0,0300	0,0225
Calls within the network groups 033 and all other dominant alternative operator	0,0400	0,0300
Calls between network groups in the networks of incumbent operators outside the 033	0,0500	0,0375
Calls between network groups in the alternative network operators outside the 033	0,0600	0,0450
Calls fixed – mobile network	Peak	Off Peak
Calls to mobile networks 061, 062	0,2200	0,2200
Calls to mobile networks 063, 064	0,3100	0,310
Calls to mobile networks 065, 066	0,3100	0,3100
Calls to short codes to BH Telecom in
Emergency calls (121,122, 123, 124)	free	free
Providing information on subscribers (1182, 1185, 1186, 1188)	0,160	0,160
Special Public Service (1282, 1444, 1515, 1516)	0,033	0,033
Peak time is every day from 7:00 to 19:00. Off peak is every day from 19:00 do 7:00, Sundays and national holidays from 00:00 to 24:00.
All price are expressed in KM excluding VAT of 17%

International phone traffic
	FIXED	MOBILE
Afghanistan	0,69	0,79
Albania	0,29	0,59
Algeria	0,39	0,59
American Samoa	0,39	0,39
Virgin Islands, U.S.	0,39	0,29
Andorra	0,29	0,59
Angola	0,49	0,59
Anguilla	0,49	0,59
Antigua and Barbuda	0,49	0,49
Argentina	0,29	0,59
Armenia	0,29	0,59
Aruba	0,49	0,59
Ascension Island	1,35	1,35
Australia	0,29	0,49
Norfolk Island	1,79	1,69
Austria	0,24	0,59
Azerbaijan	0,29	0,59
Bahamas	0,35	0,39
Bahrain	0,39	0,49
Bangladesh	0,35	0,39
Barbados	0,49	0,59
Belgium	0,24	0,59
Belize	0,59	0,69
Benin	0,39	0,39
Bermuda	0,39	0,39
Belarus	0,39	0,59
Botswana	0,39	0,69
Bolivia	0,39	0,49
Brazil	0,29	0,49
Virgin Islands, British	0,39	0,49
Brunei Darussalam	0,39	0,39
Bulgaria	0,29	0,79
Burkina Faso	0,59	0,69
Myanmar	0,79	0,89
Burundi	0,39	0,39
Bhutan	0,49	0,59
Montenegro	0,19	0,45
Chad	0,49	0,59
Czech Republic	0,24	0,59
Chile	0,29	0,39
Denmark	0,29	0,59
Diego Garcia	1,75	1,69
Dominica	0,49	0,69
Dominican Republic	0,39	0,49
Djibouti	0,99	0,99
Egypt	0,49	0,49
Ecuador	0,49	0,69
Equatorial Guinea	0,59	0,69
Eritrea	0,79	0,79
Estonia	0,29	0,79
Ethiopia	0,69	0,79
Falkland Islands (Malvinas)	1,35	1,39
Faroe Islands	0,49	0,69
Fiji	0,69	0,79
Philippines	0,49	0,59
Finland	0,29	0,59
France	0,24	0,59
French Guiana	0,79	0,79
French Polynesia	0,69	0,69
Guadeloupe	1,49	0,39
Gabon	0,39	0,39
Gambia	0,59	0,59
Ghana	0,39	0,59
Gibraltar	0,29	0,69
Greece	0,29	0,59
Grenada	0,59	0,69
Greenland	1,49	1,39
Georgia	0,29	0,59
Guam	0,39	0,29
Guyana	0,79	0,79
Guatemala	0,49	0,49
Guinea	0,49	0,49
Guinea-Bissau	1,25	1,09
Haiti	0,59	0,79
Honduras	0,59	0,69
Hong Kong,Special administrative region of China	0,29	0,29
Croatia	0,15	0,35
India	0,29	0,39
Indonesia	0,39	0,49
Iraq	0,39	0,59
Iran	0,39	0,49
Ireland	0,29	0,59
Iceland	0,29	0,59
Timor-Leste	1,99	1,99
Italy	0,24	0,59
Israel	0,29	0,59
Jamaica	0,49	0,69
Japan	0,29	0,49
Yemen	0,49	0,59
Jordan	0,39	0,39
Korea, Republic of	0,29	0,39
South Africa	0,39	0,59
Cayman Islands	0,49	0,49
Cambodia	0,49	0,59
Cameroon	0,49	0,59
Canada	0,24	0,24
Qatar	0,69	0,69
Kazakhstan	0,39	0,49
Kenya	0,49	0,59
China	0,29	0,29
Cyprus	0,29	0,39
Kyrgyz Republic	0,49	0,49
Kiribati	1,49	1,39
Colombia	0,39	0,49
Costa Rica	0,39	0,39
Cuba	1,49	1,69
Cook Islands	1,39	1,49
Kuwait	0,39	0,49
Latvia	0,29	0,59
Laos	0,39	0,39
Lesotho	0,59	0,49
Lebanon	0,49	0,59
Liberia	0,79	0,69
Libya	0,79	0,69
Liechtenstein	0,29	0,89
Lithuania	0,29	0,59
Luxembourg	0,29	0,59
Madagascar	0,69	0,69
Hungary	0,24	0,59
Macao, Special administrative region of China	0,39	0,39
Macedonia	0,19	0,45
Malawi	0,39	0,39
Maldives	0,79	0,69
Malaysia	0,29	0,29
Mali	0,49	0,69
Malta	0,29	0,59
Morocco	0,59	0,79
Marshall Islands	0,79	0,99
Martinique	0,79	0,89
Mauritius	0,59	0,59
Mauritania	0,59	0,59
Mayotte	0,99	0,99
Mexico	0,49	0,69
Micronesia	0,79	0,79
Moldova	0,49	0,59
Monaco	0,59	0,59
Mongolia	0,39	0,39
Montserrat	0,59	0,59
Mozambique	0,49	0,49
Namibia	0,49	0,69
Nauru	1,99	2,29
Nepal	0,59	0,69
Niger	0,39	0,49
Nigeria	0,39	0,59
Nicaragua	0,59	0,59
Niue	0,99	1,09
Netherlands	0,24	0,59
Netherlands Antilles	0,49	0,49
Norway	0,24	0,59
New Caledonia	0,79	0,79
New Zealand	0,29	0,69
Germany	0,24	0,59
C	0,59	0,59
Oman	0,59	0,59
Pakistan	0,39	0,49
Palau	1,99	1,79
Palestinian Territory, Occupied	0,59	0,69
Panama	0,35	0,49
Papua New Guinea	1,39	1,39
Paraguay	0,49	0,49
Peru	0,39	0,69
Poland	0,29	0,59
Puerto Rico	0,29	0,29
Portugal	0,29	0,59
Congo, Republic of the	0,79	0,69
Reunion	0,99	0,99
Rwanda	0,49	0,59
Romania	0,29	0,69
Russian Federation	0,29	0,39
Salvador	0,39	0,49
Samoa	0,99	0,99
San Marino	0,29	0,69
Saudi Arabia	0,49	0,59
Seychelles	0,49	0,59
Senegal	0,59	0,69
Sierra Leone	0,59	0,69
Singapore	0,29	0,29
Syria	0,59	0,59
United States	0,24	0,24
Korea, Democratic People's Republic of	1,25	1,99
Northern Mariana Islands	9,9	9,9
Slovakia	0,29	0,59
Slovenia	0,15	0,45
Solomon Islands	1,99	1,99
Somalia	1,25	1,19
Serbia	0,15	0,39
Central African Republic	0,79	0,69
Sudan	0,49	0,59
Suriname	0,59	0,69
Swaziland	0,59	0,59
Saint Helena	2,29	2,29
Saint Lucia	0,59	0,59
Saint Kitts and Nevis	0,59	0,59
Saint Pierre and Miquelon	0,49	0,59
S	1,99	1,99
Saint Vincent and the Grenadines	0,49	0,59
Spain	0,29	0,59
Sri Lanka	0,49	0,49
Sweden	0,24	0,59
Switzerland	0,24	0,65
Tajikistan	0,49	0,49
Thailand	0,29	0,29
Taiwan, Province of China	0,29	0,39
Tanzania	0,49	0,59
Togo	0,49	0,59
Tokelau	1,79	1,49
Tonga	0,59	0,69
Trinidad and Tobago	0,49	0,49
Tunisia	0,59	0,59
Turkmenistan	0,49	0,49
Turks and Caicos Islands	0,59	0,59
Turkey	0,29	0,59
Tuvalu	1,39	1,19
Uganda	0,39	0,49
United Arab Emirates	0,39	0,59
United Kingdom	0,24	0,59
Ukraine	0,29	0,49
Uruguay	0,39	0,59
Uzbekistan	0,39	0,39
Vanuatu	1,49	1,49
Holy See (Vatican City State)	0,29	0,59
Venezuela	0,29	0,59
Viet Nam	0,49	0,49
Wallis and Futuna Islands	1,59	1,49
Congo, Democratic Republic of the	0,79	0,79
Zambia	0,39	0,59
Cape Verde	0,69	0,69
Zimbabwe	0,39	0,79
Note: High phone traffic period for the international traffic is between 00:00 and 24:00 o’clock
VAT (17%) is not included.