EPN IPTel service means having a broadband Internet access, or in other words, having infrastructure of a network operator and appropriate analogue or ISDN adapter. Users of this service can receive calls from and make calls to local and international destinations with significantly lower telecommunications’ costs.  This service can be of a postpaid type, where the bill is sent to the user after the billing period ends. User can access information on his/her account balance at any time via Internet (www.epn.ba). By calling customer support number 033 941 000 user can request a call listing which will be delivered as specified by the user: by e-mail or regular mail. The price of the postpaid service includes equivalent of BAM 20.00 worth phone calls. The number of EPN IPTel free info line for the users is: 033 941 010.

For EPN 1024 service it is necessary to have a fixed phone line with operator working in your area. Users of this service can receive calls from and make calls to local and international destinations with highest quality of service and significantly lower telecommunications’ costs. This service can be of a prepaid or a postpaid type. Access is made with dialing 1024 from a fixed line, after what user is being authorized (callerID or card pin number), and than user can dial desired number. User can access information on his/her account balance at any time via Internet (www.epn.ba). By calling customer support number 033 941 000 user can request a call listing which will be delivered as specified by the user: by e-mail or regular mail. No additional investments are required to use this service, which makes it an ideal solution for business users that makes international phone calls and want to reduce phone costs significantly without having to change the quality of the phone conversations. The charge for the activation of the user account is only BAM 1.00.